Customer Support Associate@ Wobot Intelligence

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Job Category: Work From Home- Full Time 


Responsibilities:

  • Validate sequence of images and individual video clips, on test data

  • Regularly monitor the AI dashboard to oversee real-time alerts, notifications, and insights generated by our systems. Identify any anomalies, deviations, or potential issues within the data and take immediate action as necessary.

  • Maintain effective communication with the team leads to keep them informed about on-going tasks, challenges, and notable observations. Promptly report any technical issues, concerns, or patterns that require attention to ensure swift resolution.

Requirements:

  • Prior experience in customer support, data analysis, or a related field is preferred.

  • Comfortable working with image data, dashboards, and software tools.

  • Good verbal and written communication skills to effectively interact with internal teams.

  • Strong analytical and problem-solving skills to identify issues, troubleshoot, and provide solutions.

  • Meticulous attention to detail to accurately reconstruct image sequences and identify anomalies.

  • Ability to collaborate within a team-oriented environment, sharing insights and contributing to collective success.

Timings: 

  • 4pm - 1am IST

Working days: 

  • 6 days (with rotational week off)

How we work:

  • We use Microsoft Teams for daily communication, conduct daily stand-ups and team meetings over Teams.

  • We value open discussion, ownership, and a founder mind-set.

  • We prioritize design, amazing UI/UX, documentation, to-do lists, and data-based decision-making.

  • We encourage team bonding through bi-weekly town halls, distressing sessions with a certified healer, and fun company retreats twice a year.

  • We offer a 100% remote workplace model, health insurance, top performers eligible for attractive equity options, mental health consultations, company-sponsored up skilling courses, growth hours, the chance to give back with 40 hours for community causes, and access to a financial advisor.

  • Wobot is an Equal Opportunity Employer.

How to Apply: Click Here to Apply 

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