Operations Executive@Validus India & Vietnam Technology

Job Category: Work From Home- Full Time 

Job Description:

● Participate in general operations processing functions, including client onboarding, account

servicing, document management, etc.

● Experience in loan processing (including and not limited to loan application, disbursement,

repayment, refund, credit admin, etc.) is an advantage

● Ensure timely and prompt processing as per committed SLA

● Ensure processes and controls adheres to guidelines (internal, regulatory, etc.)

● Ensure timely and effective escalation of potential issues and resolution

● Work closely with various internal and external stakeholders (Front Office, Compliance, Credit, etc.)

to complete required processing and resolve issues arising

● Answer queries on operational processes

● Participate in process reviews (including mapping of processes) and system enhancements

(requirements gathering, testing, etc.)

● Create and maintain operations procedures

Requirements:

● Minimum Diploma holder

● Minimum 2 years of experience

● Remote work – Singapore time

● Back office

● Effective team player with good interpersonal and communication skills. Able to articulate your thoughts clearly.

● Results and service-oriented; able to work independently, sometimes under pressure

● Good analytical and organizational skills

● Have Advanced Microsoft Excel/Google Sheets (including pivot tables, lookups, data tables)

● Proficiency in the English language is a must.

● Able to work independently as well as being effective as a team player.

How to Apply: Click Here to Apply 

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