Business Analyst@ShipBob
Job Category: Work From Home- Full Time
We are seeking two Business Analysts to join the ShipBob Team. One will support our Pricing team and the other will support our Transportation team. More details below!
A Business Analyst on the Pricing team will support the growth of our business by investigating customer requirements, market trends, and competitor analysis to learn the ideal target rates for the different services of the business. This person will work directly with partner owners and senior managers responding to complex pricing questions that require detailed analytics.
A Business Analyst on the Transportation team will further support our transportation expansion. This role will be responsible for supporting the analytical needs for our domestic and global transportation partners. This person must be able to extract, transform and load data (ETL), while performing the necessary analysis to support decision making within the Transportation organization. Leveraging prior experience, the analyst must be able to source necessary data, conduct impactful analysis, visualize outputs, and develop insights.
Candidates will be considered for one of these two teams during the interview process.
What you’ll do:
As a Business Analyst on the Pricing team, you will:
Collaborate with Stakeholders to create and maintain existing pricing for different business areas.
Perform competitor research on similar products and services and identify opportunities for pricing improvements.
Design, build and maintain excel and tableau dashboards for easy data visualization and understanding.
Document processes and be resourceful to collate data and information from multiple sources within the organization.
Perform/handle ad hoc research and data requests.
As a Business Analyst on the Transportation team, you will:
Analyse rate cards to identify trends and help on-board new carriers.
Work closely with pricing analysts and operation teams to assess carrier pricing issues.
Review, validate and cross-compare pricing agreements and surcharges across carriers.
Communicate regularly with multiple departments, both internal and external on findings.
Update system with new carriers and adjust ship option routing guide as needed.
Assist in developing new metrics, generating metrics data for the weekly reviews and develop visualizations of metrics.
Work independently to identify new areas of opportunity based on cost savings.
Additional duties and responsibilities as necessary.
What you’ll bring to the table:
Any graduate in Economics, Commerce, Engineering, Statistics, or similar required.
At least 1+ years of strong professional experience in Excel, SQL, Python, Power BI, ETL and databases in a business environment with large-scale, complex datasets. You will need significant skills in these tools in our environment!
Experience gathering business requirements, using industry standard business intelligence tools to extract data, formulate metrics and build reports.
Expert communicator, with experience communicating analytical outcomes to both business and technical teams.
Hard working with a focus on learning and passionate about helping small businesses compete online.
Able to thrive in a dynamic start-up environment and can navigate the ambiguities that come with it.
Ability to think critically about business barriers while simultaneously absorbing new knowledge and information.
Creative problem solver, ability to handle multiple projects, and solid work ethic.
Excellent attention to detail with a passion for results.
Supply chain experience and e-commerce data experience are a plus.
Proven experience in the Transportation industry, working in parcel transportation; US parcel networks preferred.
Reports to: Manager, Business Analytics
Shift: CST Hours (US Shift)
Perks & Benefits:
Medical & Accidental Insurance
All Purpose Leave (casual & sick time): 12 days
Earned Leave: 15 days
Public Holiday: 12 days
Generous Maternity & Paternity Leave
Quarterly Wellness Day
Employee Assistance Program
Work From Home Allowance
Referral Bonus Program
Fun Culture >>> Check us out on Instagram (@lifeatshipbob)
How to Apply: Click Here to Apply
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