Customer Service Quality Executive@ Ditto

Job Category: Work From Home- Full Time 



Roles and Responsibilities:

  • Call monitoring and provide actionable insight to improve current processes

  • Assist in developing, creating, and implementing quality processes

  • Gather information to help improve advisor performance

  • Provide feedback on the quality of advisor's recommendations

  • Develop customer support quality standards

Experience and Skills:

  • Experience of 0 - 3 years

  • Strong communication skills

  • Excellent customer service skills

  • Prior experience in the Insurance Domain will be an added advantage

  • Strong sense of ownership and leadership quality

  • Excellent listening and analytical skills

  • Ability to communicate and collaborate effectively

Please find the Application Process here:

  • Should we like your application, we will send you a link via email to record a Short Video Resume. 

  • Please take the time to check your inbox and record the same as this process is mandatory.

Perks: 

  • Remote work

  • Comprehensive health insurance coverage for you and your family

  • CTC - Rupees 4  to 5 Lakhs Per Annum

How to Apply: Click Here to Apply 

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