Voice of Customer (Non Sale - Research Work) at Dunzo

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Type of Job: Permanent Work from Home & Full Time; Non sale - Research Work 

Advertised On: 4th June 2022

Eligibility:  

  • Bachelor's degree in Any Discipline
  • Fluency in English and Hindi is a must 
  • Must speak at least one of these languages - Kannada, Tamil or Telugu 
  • Hands on experience on MS Excel
  • Work experience in customer-centric industries or the E-commerce space is preferred

Timings: 5-days working from 10 am to 7 pm

Salary: Not Mentioned

Who Can Apply: Candidates from Anywhere in India can apply



What You’ll Do: 

  • Reach out to our Users, Partners and Merchants to understand their experiences and expectations
  • This would include participant recruitment and interview scheduling, conducting short interviews and surveys through voice calls and getting feedback from time to time
  • Support the research and insights team with logging customer interview data and organizing it for analysis
  • Help with post research work including coordinating on user incentive pay-outs
  • The role is 5-days working from 10am-7pm. Weekly offs would be on any two days of the week

What You’ll Need: 

  • Bachelor's degree
  • Want to build career in Research Domain
  • Fluency in English and Hindi is a must
  • Must speak at least one of these languages - Kannada, Tamil or Telugu 
  • Hands on experience on MS Excel

How To Apply:


Please comment below if you have any questions / need further information regarding the job. I will reply through comment. 

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