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Showing posts from December, 2023

Support Specialist (Phone)@ Revolut

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Job Category: Work From Home- Full Time  About the Role: Our Customer Support Team is the public face of the company and provides first-class front-line support to our millions of customers. We are also internal customer-champions, working with product teams to ensure users stay at the forefront of everything Revolut does 🚀 We’re looking for customer support superstars to join our team as a Support Specialist for our Customers. This role isn’t just about ticking off tickets and answering calls quickly, this is about truly delivering “WOW” levels of service to our global customer base 🎁 We want fast acting problem solvers, not script readers. If you don’t see your long term future in customer support, that’s cool too. We put a lot of time aside to train you up so you’re ready to hit the ground running in any other team in the company if you decide to make a change 💫 👉 We’re a global financial super app, so we have to be available 24/7. That sometimes means working nights and wee...

Program Advisor - India (Sales)@ Interview Kickstart

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Job Category: Work From Home- Full Time What does the role entail? Communicating with customers, making outbound calls to potential customers, and following up on leads. Understanding customers' needs and identifying sales opportunities. Answering potential customers' questions and sending additional information per email. Keeping up with product and service information and updates. Creating and maintaining the status of current and potential customers in CRM. Explaining and demonstrating features of products and services. Staying informed about competing products and services Upselling products and services. Researching and qualifying new leads. Closing sales and achieving sales targets. What could excite you? Complete ownership; there is minimal management and extreme autonomy High pedigree, high caliber team Contribute directly to the success of the business & the top-line impact Top-of-the-line compensation Basic Qualifications: BCA/MCA/B.Tech in Computer Science Excell...

Client Success Associate@ Fresh Prints

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Job Category: Work From Home- Full Time Looking for Junior Operations Associate for FlyFlat - a Flight concierge and travel advisory company Key Responsibilities: Service incoming messages, emails from both direct consumers and travel agents, offering flight options and providing accurate pricing and information to correspond with clients’ needs. Ensure proper documentation of all airline and department documentation is provided as required. Search for flights using points, learn and implement various travel hacking techniques. Flag and escalate trends and important customer issues to leadership and customer success teammates. Accurately interpret air requirements utilizing a variety of sources. Complete cross-functional and customer success specific tasks  Seek opportunities to create special moments and surprise and delight moments for customers Share and elevate customer success stories Experience: 0-2 years of experience working in customer experience, customer success, or cust...

Customer Success Associate@Rackspace Technology

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Job Category: Work From Home- Full Time  JOB DESCRIPTION: Provides support to the Service Delivery Managers in our largest customer base ensuring fast and efficient response and resolution of customer requests. Working alongside teams of Service Delivery Managers the Service Delivery Associate proactively manage inbound customer requests and ensure that these are seen through to full resolution. This requires routing workstreams to the most appropriate team, responding directly to customers’ needs and action frequent clerical and commercial tasks on behalf of the Service Delivery group. Service Delivery Associates ensure fast response to inbound customer requests, drive efficiency in service delivery tasks and processes, delivering a fanatical support experience. Service Delivery Associates are responsible for taking ownership of the customer requests with each of their customers and to serve as an interface between the customer and the Rackspace support infrastructure. They ensure...

Insurance Advisor@ Ditto

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Job Category: Work From Home- Full Time  What’s it like being an Advisor, you ask? No Sales Targets: We’ve never believed in having targets. So, feel free to push yourself as much as possible, but you won’t have a target to chase No Prior Experience Required: We don’t care where you are from. Or what you’ve done. If you can speak well and are ready to learn something new, you’re in No spam, No mis-selling: You will only be talking to people who’ve reached out to us through call or WhatsApp. And since we never spam customers, you won’t have to deal with unruly people either. Choose Your Path: Team Bliss or Team Falcon We believe in nurturing talent and catering to individual preferences. At Ditto, you have the freedom to choose between two advisory teams: Team Bliss: Inside this team, you’ll be spending ~40% of your time talking to customers directly through phone calls while you spend the remaining time interacting with customers on WhatsApp. This team is ideal for individuals who ...