Associate Customer Service Manager (Chat & Calls)@ Cactus Global

-

Job Category: Work From Home- Full Time 

As a Customer Service Manager (Chat & Calls), here’s your opportunity to be a part of a new and exciting Chat & Calling function within the CS Team!



Job Responsibilities:

  • Provide real time support to customers via our new age chat/calling platform (Genesys) with the goal of converting enquiries.

  • Help build customers' confidence in the Editage brand over competitors and improve conversion rates.

  • Add a human factor in customer shopping experience thereby influencing repeat rate.

  • Influence the revenue of the organization by pitching our services to clients over chat and calls.

  • Identify website errors and provide solutions for the same.

  • Identify the business trends by keeping a watch on the customer feedback and share it with the key stakeholders.

Qualifications and Prerequisites: 

  • Have a high standard of service mind-set.

  • Are tech savvy, comfortable with using various live chat software’s and ability to multitask.

  • Have good sales skills.

  • Have excellent written communication skills and ability to deliver messages in a concise manner.

  • Can think on your feet, meet customers at their level, and improvise during a conversation.

  • Can work under pressure and meet deadlines, while maintaining a positive attitude

How to Apply: Click Here to Apply 

If It’s Helpful, COMMENT/SHARE.

Comments

Post a Comment

Popular posts from this blog

Human Resource Executive@ Samvedna Development Society

-
Image
Job Category: Work From Home- Full Time  Human Resources Associate - Samvedna Development Society (Remote) Are you a proactive and dedicated individual looking to kick-start your career in Human Resources? Join us at Samvedna Development Society as a Human Resources Associate and embark on an exciting journey to make a positive impact on our organization's growth and culture. This is a remote position, allowing you to work from the comfort of your preferred location.  Role and Responsibilities: As a Human Resources Associate, you will play a crucial role in assisting the HR team with various tasks related to policies, compliances, and employee engagement.  Your responsibilities will include: Assisting in the development, implementation, and communication of HR policies and procedures. Ensuring compliance with relevant employment laws and regulations to maintain a fair and equitable work environment. Collaborating with team members to on-board new employees effectively and...
Read more

Senior Associate - IP & Partnerships@Paytm

-
Image
Job Category: Work From Home-Full Time  About the Job: We are looking for an amazing addition to our Live Entertainment vertical who can help us to create, on-board & manage key tours, events, festivals & other forms of live entertainment across the country. Responsibilities: Creative & Strategic input to develop new IP’s & own brand health across existing IP’s & partnerships. Provide support for digital & in person experiences / projects by helping in PnLs, creating brand identity & managing brand health, and consumer marketing & working with sales teams to create branded solution opportunities. Provide field marketing experience, supporting the IPs, partnerships and sales leadership team. Understanding of the media landscape to market and promotional events across digital, ATL & BTL.  Requirements: 2-4 years of experience in a similar role Experienced in working with digital / on-ground IPs. Experience in working with sales teams to delive...
Read more

Online Tutor /Teacher @ Course Hero

-
Image
  Job Category: Permanent Work From Home - Freelancing Advertised On:  25th July 2022 How to Start: Create your Course Hero tutor account Provide basic info and select your tutoring subjects Upload your ID and academic credentials Get approved within 7 days and start tutoring! More often, you'll hear back from us within 1-3 business days. It may occasionally take us longer when demand is high or during the holidays Top tier tutors can earn around $1,500 per month. Actual earnings may vary depending on the number of questions answered, subject category, question difficulty, answer quality, and other factors. No, you are not required to tutor for a certain amount of time or answer a minimum number of questions. This is an independent contractor position. However, the higher your rating, the more opportunities you'll receive to earn money Subjects Available to  Teach: Arts, Humanities, and Languages; Engineering and Technology; Business, maths, Science & Social Sciences ...
Read more