Catalog Quality Associate @ Amazon India

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Job Category: Work From Home -  Full Time 

Advertised On: 14th  August 2022

Core responsibilities:

  • Ability to make logical decisions while performing audit tasks even when provided information is ambiguous

  • Report audit results and communicate them to others within the organization. - Approve or disapprove audit entries based on pre-defined guidelines and explain logical reasoning behind approve/reject decision

  • Review authoritative sources to validate catalog data when needed

  • Browse the site and use search box to look for products

  • Review Amazon catalog for content quality based on pre-defined guidelines and SOPs

  • Thoroughly check product details to ensure accuracy and completeness of the data. - Analyze data and identify new trends/patterns

  • Identify generic patterns in browse and audit to be translated into guidelines and SOPs to improve overall audit outcome

  • Provide feedback to streamline existing processes to help the team achieve more consistent results with high quality

  • Work with project teams to write and test new SOPs for new audit and data quality management tasks

  • Must be flexible to meet business requirements & work with high priority/visibility English content for other marketplaces such as US, UK & IN

  • Job role does not involve core translation on a regular basis, however a business requirement may engage short text translation activities on a need basis

  • Excellent spoken/written communication in English

  • Should be competent to independently communicate both written/spoken with stakeholders/clients, in case required

  • Home environment free from background noise where you can connect to the internet and work on your deliverables

  • Should have a good internet connection with a minimum speed of 20 MBPS or better and should have at least 100 GB data from a reliable provider

  • Should have access to mobile phone at all times from a reliable provider

  • Should have power back up in case of power shut down

  • Candidates who are based in Tamil Nadu, Karnataka and Delhi (only) should apply

Basic qualifications:

  • Candidate needs to be a Graduate in any stream Good communication skills both verbal and written

Preferred qualifications:

  • 0 to 24 months of working experience in online retail operations or similar fields. - Proficient in American English

  • Strong working knowledge of basic computer business applications such as MS Word and MS Excel, Outlook

  • Strong background in web search and familiarity with various ways used for searching for information - Good data analysis skills and great attention to detail Oriented

  • Familiarity with online retail (e-commerce) and Internet search industries

  • Willingness to work with sensitive issues, including but not limited to: - Adult content - Religious and philosophically sensitive issues - Alcohol, tobacco, weapons and other potentially offensive products


How to Apply: Click Here to Apply 

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