Senior Associate - Operations, Recruiter Partnerships @ Kraftshala

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 Job Category: Permanent Work From Home - Full Time

Advertised On: 15th July 2022

What you will be doing:

Kraftshala runs training programs for working professionals, graduates, and business school students. As a Senior Associate, Operations - Recruiter Partnerships, your goal would be to lead and execute various activities that lead to a gold standard experience. If you draw energy and satisfaction by helping people achieve their goals and have a knack for problem-solving, this is the role for you. 

Process Management: 

  • Running end to end placements process for a recruiter along side concerned ReP team member

  • Planning activities and resources for upcoming placements season for both students and recruiters

  • Communicating effectively with recruiters and students actively to ensure flawless process execution

  • Ensuring students receive all placement related information in-time and in-full

  • Understanding and solving their queries quickly by liaising with different stakeholders, both internal and external, - ReP Team, Academic Team, Marketing team, recruiter etc.

  • Managing the stakeholders effectively to resolve all doubts and challenges

  • Keeping a close watch on the placements process to further enhance the experience for both the students and the recruiters



Process Optimization:

While working with a large set of students and recruiters, experience becomes a function of the processes designed to deliver it and so, you’ll be identifying gaps/activities which can be managed more efficiently, designing and implementing processes (including building upon/modifying the existing ones) to deliver an outstanding experience to the stakeholders

Must-Have Skills:

  • 2 years of prior experience in process management, operations or similar roles (We are not too fussed about the number of years. Experience is simply a proxy for capability, which is what we really care for)

  • Ability to clearly and crisply communicate ideas, both verbally and in writing

  • High accountability and responsibility to ensure flawless execution on a day to day basis

  • A user-focussed mind-set to execute activities to deliver an outstanding experience to all stakeholders

  • Ability to clearly and crisply communicate ideas, both verbally and in writing with the ability to think on one’s feet

  • Empathy and a high Emotional Quotient to actively engage with clients, understand & solve their challenges

  • Working knowledge of MS Office (Excel and PowerPoint) and comfort with the general usage of tools and technologies that support process automation

  • Demonstrated ability to take ownership and drive results to independently manage placements process operations

  • Good attention to detail

Good to Have Skills: 

  • A structured approach to problem-solving, which involves struggling with the problem until you are able to isolate the Why before coming to the solutions

  • Experience of leading teams

How to Apply: Click Here to Apply 

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