Client Support Specialist @ PathFactory (Non Sale)

 Type of Job: Permanent Full Time Work from Home

Advertised On: 10th June 2022

On the skills and experience front:

  • You are someone who people get excited to work with. You are not afraid to take ownership of issues/tasks because you recognize how important that is for a well-functioning team
  • You have excellent written and verbal communication skills
  • You have the aptitude and capacity to learn new skills. You're not afraid to log in to a new software application and use it or Google new concepts you did not know before
  • You are organized and can juggle competing priorities with grace
  • You are a self-starter who is also an excellent team player
  • You can prioritize tasks and work independently with minimal supervision
  • You are able to empathize with customers in a genuine way that lets them know you care about their issues
  • You enjoy dealing with technical issues and have an ability to explain them in simple terms
  • You have a natural ability to “zoom-out” of a problem, in order to ask the right question
  • You feel comfortable with Jira, Intercom, and Salesforce: We Bring Companies and Customers Together
  • 1+ years’ experience in support, call centre, or customer service role 


Nice to Have:

  • A background in supporting Eloqua, Marketo, or Pardot as a Support Analyst or Marketing professional is an advantage
  • You have experience in a client-facing support role in a tech/SaaS environment
  • Knowledge of CSS/HTML/Javascript

Who Can Apply: This is a remote role in India, preferably in Bangalore, Delhi, or Hyderabad

How to Apply: Click Here to Apply

Like this Post? U May Upvote, Comment & Share it! You may Comment below if you have any queries/ Looking for some other specific jobs.

Comments

Popular posts from this blog

Human Resource Executive@ Samvedna Development Society

Senior Associate - IP & Partnerships@Paytm

Online Tutor /Teacher @ Course Hero